Contract Packaging and Supply Chain Services

No, we don't supply contract packaging or supply chain services for frozen foods, liquids, or powders.

Industrial Packaging specializes in secondary packaging for shelf-stable products including confectionery, snacks, pet food, and beverages that don't require temperature-controlled environments.

Need a referral? Check with the Contract Packaging Association to find the right supplier for temperature-controlled or specialized product handling needs.

There are no additional fees. Our prices are given to you fully-loaded and there are no other associated fees.

The typical ramp-up time is a few weeks. We can be running full production for you within 2.5 weeks.

Industrial Packaging maintains:

• SQF Level 2 (Safe Quality Food)
• FDA Registration, AIB International GMP
• SEDEX (Ethical Supply Chain)
• Kosher Certification
• AIB Pandemic-Prepared Certification
• Regular high scoring AIB audits
• An Allergen Control Program.

2025 Performance Metrics:

• 98.98% average fill rate - Industry-leading order completion
• 1.47 customer complaints per million packages - 99.9998% customer satisfaction rate
• AIB International Level of Excellence - Highest food safety achievement tier

What this means for your business: These metrics translate to fewer stockouts, reduced customer service escalations, and zero compliance surprises during retail audits. When you're managing seasonal promotions or product launches with tight deadlines, our track record means your packaging isn't the variable that derails your timeline.

Context: Most contract packagers don't publish fill rates or complaint ratios. Our transparency reflects confidence in consistent performance - critical when you're committing to retail promotional windows or club store resets.

Absolutely. We encourage plant tours as part of our qualification process, especially for strategic partnerships and high-volume programs.

What you'll see:

• Our 6+ certifications in action (SQF, AIB, FDA, SEDEX, Kosher, Allergen Control)
• Live production lines for multipacks, displays, and club packs
• Quality control processes and documentation systems
• Our team's expertise with your specific product categories

Tour logistics: Most tours take 60-90 minutes and can accommodate procurement, quality, and operations teams. We're located at 5 Cudworth Rd, Webster, MA - easily accessible from Boston, Hartford, or Providence.

Next step: Contact us by filling out one of our forms at (800) 233-5288 or info@industrialpackaging.com to schedule. Once we vet  and confirm secure mutual opportunity, we'll coordinate with your team's availability and send pre-tour materials if needed, including our certifications and capability overview.

Why we're transparent: When you're evaluating a long-term partnership for recurring contract packaging needs, seeing our operation firsthand builds the confidence needed for strategic vendor relationships.

Typically 10 days across the board for standard secondary packaging projects (multipacks, displays, club packs, kitting).

Why this matters: Our consistent 10-day turnaround eliminates the guesswork in your promotional planning. Whether you're launching a seasonal campaign or responding to unexpected retail opportunities, you can count on predictable delivery.

Rush capabilities: For urgent projects, we can often accommodate shorter timelines with advance coordination - critical when you're facing last-minute retail resets or competitive responses.

East Coast advantage: Our Webster, MA location reduces freight costs and transit times to major distribution centers, giving you additional speed-to-market benefits beyond our production timeline.

Weekly production capacity:

• Displays: 7,000 units
• Multipacks: 1,500,000 units
• Kits: 405,000 units

What this capacity enables: Our production volume supports enterprise-scale programs for $500M+ brands, including national promotional campaigns, seasonal surges, and club store resets without capacity constraints.

Scalability advantage: These weekly capacities translate to handling major product launches, holiday promotions, or back-to-school campaigns where volume predictability is critical. You won't face production bottlenecks during peak demand periods.

Flexible allocation: We can adjust capacity mix based on your specific program needs - whether you're launching a new multipack line or ramping up display production for a national retail promotion.

Strategic planning benefit: Our capacity transparency allows your procurement and operations teams to confidently commit to large-scale retail programs knowing your packaging partner can deliver consistently at volume.

Any system that accepts EDI (Electronic Data Interchange) - giving you seamless integration with your existing procurement and supply chain infrastructure.

Enterprise compatibility: Our EDI capability connects directly with major ERP systems (SAP, Oracle, Microsoft Dynamics) and procurement platforms, eliminating manual order entry and reducing processing errors.

Strategic advantage: EDI integration means your packaging orders flow through the same automated processes as your other strategic suppliers - no special handling or manual workarounds that create bottlenecks during high-volume periods.

Manufacturing hours: Monday-Friday, 6:30 AM - 12:00 AM (17.5-hour production window)

Scalability: We add shifts as needed to meet program demands - critical for seasonal surges, promotional campaigns, or unexpected volume spikes.

Shipping frequency: Daily shipping available, including weekends, giving you maximum flexibility for tight delivery windows.

Operational advantage: Our extended manufacturing hours and daily shipping capability means faster response times when you're facing retail deadlines or last-minute promotional opportunities. While competitors operate standard 8-hour shifts, our expanded window provides buffer capacity for urgent projects.

Strategic benefit: Extended hours support just-in-time delivery programs and reduce your inventory carrying costs by enabling more frequent, smaller shipments aligned with your demand patterns.

Weekend shipping: Available for time-sensitive projects - particularly valuable during peak retail seasons when every day counts for promotional timing.

Packaging materials: We deliver highly competitive pricing through established supplier partnerships, industry longevity, and significant volume purchasing power.

Cost advantages:

• Supplier relationships: 70+ years of industry relationships provide preferred pricing and priority allocation during material shortages
• Volume leverage: Our consolidated purchasing across multiple client programs reduces per-unit costs
• Supply chain stability: Long-term contracts with key suppliers protect against price volatility and ensure material availability

What this means for your projects: Our material cost advantages translate directly to your bottom line - lower packaging costs per unit while maintaining quality and compliance standards.

Supply security: Our purchasing power provides buffer protection during industry disruptions (material shortages, price spikes) that can derail smaller contract packagers and delay your programs.

Procurement efficiency: We handle supplier qualification, price negotiations, and inventory management, freeing your procurement team to focus on strategic initiatives rather than packaging material sourcing.

Yes, we provide dyelines for packaging.

Graphics timeline: From the time we receive completed dyelines back with your graphics, it's usually 4 weeks until we can begin production.

Hourly QA checks with photo documentation ensure consistent quality throughout production.

Real-time transparency: All inspections and documents are available online, giving you immediate visibility into your project's quality status.

Tolerance monitoring: We inspect packaging materials tolerances at each QA check to ensure specifications are maintained throughout the production run.

Documentation advantage: Photo documentation and online access means you can monitor quality remotely and have complete records for your internal quality systems and retail audits.

Our QA system requires spot checking of materials when they arrive from the vendor to verify specifications before production begins.

Quality assurance: This incoming inspection process prevents specification issues from affecting your finished packaging and ensures materials meet your project requirements from the start.

We conduct annual site visits and require 3rd party audit certificates to ensure our suppliers maintain the quality and compliance standards your projects demand.

Supplier accountability: This validation process ensures our supply chain partners meet the same rigorous standards we maintain, protecting your brand reputation and project quality.

We can typically hold pricing for 6 months.

Planning benefit: Six-month price protection allows you to plan promotional campaigns and budget allocations with pricing certainty.

Yes, for packaging materials there are 2 indexes we can follow: one for corrugated and one for films.

Transparent pricing: We can tie material costs to those indexes, providing you with market-based pricing adjustments rather than arbitrary increases.

Cost predictability: Index-based pricing gives you visibility into material cost trends and ensures pricing changes reflect actual market conditions.

We establish min/max levels for materials and gain alignment with customers on what those levels should be.

Risk reduction: This system reduces your exposure to material shortages while ensuring we maintain enough inventory to stay flexible with your production needs.

Collaborative approach: By aligning on inventory levels together, we balance your risk tolerance with our operational requirements for responsive service.

We can best service the Northeast and Mid-Atlantic area.

Geographic advantage: Our Webster, MA location provides optimal freight costs and delivery times to this region, supporting your distribution efficiency and logistics planning.