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Technical Service

Reduce downtime, increase throughput, and maintain your packaging line with experienced technical support.

Your production floor depends on packaging machinery that's in top-performing condition. If your business is located in the Northeast US, our dedicated technical services team is available to schedule and perform preventative maintenance, repair machinery,  install new machines on your packaging line and provide training for safe operation.  

With our timely sourcing and industry expertise, we can often obtain parts not in stock within 24 hours. Not sure of your part or part number? Challenge us!

Benefits of Working with our Experienced Technical Service Team

35+ Years in Packaging Machinery Support

Custom Preventative Maintenance Programs

Emergency Support Available

System Design, Installation and Integration

Packaging Material and Machinery Evaluations

Evaluating and Upgrading Current Machinery

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Repair or Refurbish Survey | Industrial Packaging Resources

Should You Repair, Refurbish, or Buy New?

A 10-question survey to help you determine if your packaging machinery is worth refurbishing

Take The Quiz

Packaging Machinery Maintenance & Repair Services

Some of the technical services we provide to support your packaging line

Repair, Rebuild, or Refurbish Packaging Machinery

Our technicians can repair, maintain, or even rebuild your packaging machinery. We have experience working with all types of machines, new and old. In some cases, emergency support is available.

Repair and Rebuild or Refurbish Machinery | Industrial Packaging Technical Service
Preventative Maintenance Programs

Prepare and schedule a Preventative Maintenance Program tailored to your needs. Reduce capital expenses and improve uptime!

Preventative Maintenance Programs | Industrial Packaging Technical Service
System Design, Installation, and Integration

Whether you are re-designing your packaging line or simply adding to it, our experienced Service Technicians are available to implement a system that promotes your goals for growth.

Experienced Service Technicians | Industrial Packaging Technical Services

See How Others Are Working With Industrial Packaging

Greg
Sr. Manufacturing Engineer, Burndy, LLC

When our auto bagger machine went out of adjustment three days prior to Thanksgiving, we were concerned we would be down through the entire holiday break and weekend. We were back on-line producing product by early the next day. They took the time to instruct our maintenance personnel and operators the technique of machine timing, and specific set-up techniques to achieve optimum production speed. Now that is service!

Ken
Plant Supervisor, McKinney/Assa Abloy

We had been having issues with our packaging machines and they were stemming from lack of Preventative Maintenance on the machines. With the help of Industrial Packaging and their Service Manager, Louise, we were able to put a regularly scheduled PM program in place that has significantly reduced any machine problems. One thing I really appreciate is that when we do have an issue, I can get on the phone and get someone to come out in a relatively short timeline. Louise does an awesome job with communication and reliability. We have our own maintenance tech on-site and when they can't resolve the issues that arise, I know I can reach out to Louise and get someone to come out and get us back on track before a problem gets any worse.

Connect With Our Service Manager

Schedule service, order parts, or discuss maintenance plans with our Service Team.

Connect With Us